Lithosphere The Lithium Community

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Information about your Lithium Support team policies and procedures.
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Cookies are small data files stored in web browsers to track usage and enable useful services and features on Lithium Communities. This document provides information on the standard cookies set by Lithium Communities and how to reject or delete those...
by Retired Community Manager JennC Retired Community Manager in Policies and Guidelines latest reply 3 weeks ago
Question What is Lithium's Bug Process? Answer Lithium handles all incoming issues through our Support team. Our article on how to report an issue is available here. During the triage and troubleshooting process, Lithium may identify a particular iss...
by Lithium Technologies NoraG Lithium Technologies in Support Information posted on ‎September 10, 2018 6:33 PM
Lithium processes and stores its U.S., Canadian, and Asia/Pacific customers’ data primarily in the United States, and its European/ Middle Easter customers’ data primarily in the EU/ EEA, with some exceptions noted below. Customer Region Lithium Appl...
by Community Administrator Community Administrator in Policies and Guidelines posted on ‎August 17, 2018 6:56 AM
On May 25, 2018, the General Data Protection Regulation (GDPR) will go into effect. GDPR is a set of new data privacy laws across Europe that are designed to protect EU citizens’ data privacy and reshape the way organizations approach data privacy. W...
by Lithium Alumni (Retired) Lithium Alumni (Retired) in Policies and Guidelines latest reply ‎May 04, 2018 9:55 AM
This article captures a complete inventory of personal data points used throughout Lithium products, for EU privacy compliance and other cases. These inventories are presented below in two tables: Lithium Communities and Social Media Management Lithi...
by Lithium Technologies JohnD Lithium Technologies in Policies and Guidelines posted on ‎April 13, 2018 6:59 PM