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Lithium processes and stores its U.S., Canadian, and Asia/Pacific customers’ data primarily in the United States, and its European/ Middle Easter customers’ data primarily in the EU/ EEA, with some exceptions noted below. Customer Region Lithium Appl...
by Community Administrator Community Administrator in Policies and Guidelines posted on yesterday
On May 25, 2018, the General Data Protection Regulation (GDPR) will go into effect. GDPR is a set of new data privacy laws across Europe that are designed to protect EU citizens’ data privacy and reshape the way organizations approach data privacy. W...
by Lithium Alumni (Retired) Lithium Alumni (Retired) in Policies and Guidelines latest reply ‎May 04, 2018 9:55 AM
This article captures a complete inventory of personal data points used throughout Lithium products, for EU privacy compliance and other cases. These inventories are presented below in two tables: Lithium Communities and Social Media Management Lithi...
by Lithium Technologies JohnD Lithium Technologies in Policies and Guidelines posted on ‎April 13, 2018 6:59 PM
Data RetentionCustomer data is retained for the duration of the customer’s contract with Lithium, unless otherwise instructed by the customer. When the contract ends, Lithium Support contacts the customer to offer data return. Then, after the data ha...
by Community Manager Community Manager in Policies and Guidelines posted on ‎April 11, 2018 8:49 PM
In 2018 Lithium is moving all customer sites to SSL encryption (HTTPS) to safeguard customer data. HTTPS encrypts all data passed between the end user and your community. Lithium is ready to work with you to enable, test, and deploy a SSL certificate...
by Lithium Technologies PhilippeM Lithium Technologies in Support Information posted on ‎April 09, 2018 3:23 PM