In the digital age, brand marketing and customer support are proving to be a strong partnership in sharing and understanding what customers want. If there is something to be learned from today's guest, it’s that all organizations can benefit from simply talking to their customers.
In this episode, we speak with Mary Taylor, (@mtaylor26440) Community Manager at Intel, about enabling and rewarding open dialogue for deeper customer engagement and return on investment.
Here's a sneak peek:
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