Social care agents – the unsung heroes of your organization – are on the digital frontlines of what is happening with your brand and have the best pulse of your customers.
At Lithium, we work hard every day to give social care agents the tools they need to help them do their job better, faster and more efficient.
In fact, we’re making it easier to manage agent efficiency with access to agent data on mobile and agent log in/log out data.
Lithium Response now features:
Check out the new features and let us know if they are helping you and your team of social care agents be more effective and efficient.
To dive even deeper via our Lithium Reach & Response Product Notes, click here.
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