Hello, I want to have all a Lithium topic's posts be comments in the related Salesforce case. It is needed to create a comment with the corresponding text in the SFDC case immediately or short after a new post appears on the topic. I do not want to use the special VF page provided by Lithium to read these posts because it introduces new workflows for the team and, therefore, makes the general workflow more complex. Besides, the current approach does not allow changing the status of a case related to an updated topic and triggering SFDC notifications.
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