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Fellsteruk
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3 weeks ago
Fellsteruk
Boss
Member since
11-09-2012
View all badges
2074
Posts
2458
Kudos Given
108
Solutions
2943
Kudos Received
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About Fellsteruk
Topics Fellsteruk has Participated In
Topics Fellsteruk has Participated In
Latest Contributions by Fellsteruk
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Re: Lithys 2017: Southwest Airlines - Topline Titan
Fellsteruk
Boss
05-16-2017
02:11 PM
05-16-2017
02:11 PM
Ever since I read "NUTs" I've loved southwest, well done on the 4.3 mill revenue, you got my vote 🙂
... View more
Re: Raising the Bar for Customer Service
JaniceK
Lithium Alumni (Retired)
04-27-2017
11:41 AM
04-27-2017
11:41 AM
Perfectly said, @levyowsa. Glad you found this content to resonate with the work you do!
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Re: Lithys 2014: TalkTalk Group - The Organization Game Changer
Fellsteruk
Boss
08-20-2014
01:01 AM
08-20-2014
01:01 AM
Hi, We have a number of ways such as a custom field in their community profile for their phone number, also we can track users who have logged into their billing account, neither offer 100% but together we get to idenitfy a decdent %
... View more
Re: Product Ideas Evaluation Criteria
Fellsteruk
Boss
07-16-2014
03:15 PM
07-16-2014
03:15 PM
Thanks for sharing helps me understand the process 🙂
... View more
Re: Lithys 2014: Barclaycard US - Best Community Design
Fellsteruk
Boss
04-28-2014
03:46 PM
04-28-2014
03:46 PM
Love what u guys are doing, great design!
... View more
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