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Home to best practices, success stories and product roll-outs for Lithium Social Media Management.
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JohnD
As part of Facebook’s commitment to user security and privacy, they have been making changes to APIs and infrastructure that all third-party apps use. As part of this ongoing effort, we will be making a necessary backend update on December 9th. At th...
by Lithium Technologies JohnD Lithium Technologies in SMM Blog latest reply 2 weeks ago
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JessicaS
You need to be equipped to provide customers with a seamless experience every time, and everywhere they reach out. Our upcoming SMM release will include an update that ensures you can identify individual customers across brand-owned Facebook pages an...
by Lithium Technologies JessicaS Lithium Technologies in SMM Blog latest reply 2 weeks ago
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JessicaS
Facebook and Instagram are reevaluating the information they share with others and have begun making changes to help protect the privacy of their users. As part of this effort, they recently announced a switch to a new v2 API. Lithium has been workin...
by Lithium Technologies JessicaS Lithium Technologies in SMM Blog latest reply ‎July 18, 2018 3:35 PM
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KellySull
With one-to-one conversations accounting for over two-thirds of all social content created by brands, it’s critical to use the right technology in the right way. SMS is a preferred channel for customers, with 76% of global customers already using it ...
by Lithium Alumni (Retired) Lithium Alumni (Retired) in SMM Blog latest reply ‎June 28, 2018 12:24 AM
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JessicaS
Brands must be equipped to deliver amazing service across channels. Today’s consumers expect frictionless digital experiences across every digital screen, channel, and step in their journey. They don’t want to provide details you should already know,...
by Lithium Technologies JessicaS Lithium Technologies in SMM Blog posted on ‎June 26, 2018 11:00 PM
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