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This article captures a complete inventory of personal data points used throughout Lithium products, for EU privacy compliance and other cases. These inventories are presented below in two tables: Lithium Communities and Social Media Management Lithium JX Personal data is a broader category than directly identifiable information like names, email addresses, and phone numbers. It also includes: Internal IDs or other anonymized but indirectly identifiable data "Public" data like Twitter posts Metadata or annotations Lithium generates about a person The following table provides the following information: Element: The type of personal data Source: Where the personal data originates from Storage Countries: The geographical location(s) where the personal data is stored Access Locations: The  geographical location(s) where this personal data can be accessed from by a user or system Third-party Usage: List of third-party entities that use this data and where/how it is used Retention/Deletion: Description of how long the personal data is stored before deletion Supported Lithium Features: List of Lithium features the use this personal data Note:   This information is routinely maintained and updated by Lithium Product Management.   Lithium Communities and Social Media Management inventory   Element Source Storage Countries Access Locations Third-party Usage Retention/Deletion Supported Lithium Features Lithium Communities User IDs User display names Message content Kudos Answers Replies Questions Ideas Comments Conversations Review Accepted solutions Views (anonymous / user / robot) Lithium Communities event logs, updated daily USA (all communities) USA backup: also USA Netherlands (EMEA communities only) Netherlands backup: Ireland US-SF US-Austin AWS-US IDC-Bangalore   Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated Klout scores & topics Twitter Twitter user IDs Twitter handles Twitter live stream via GNIP which includes all public mentions and retweets Twitter API via user authentication token (only for registered Klout users who have authorized connection to Twitter), daily USA US-SF US-Austin AWS-US IDC-Bangalore Klout data partners Mashery 90 days ; in case of opt out, no new data will be generated Klout scores & topics Twitter Profiles (can include name, bio, location, birthday, URL) Follower Twitter IDs Following Twitter IDs Tweets (text only) Retweets of the user's tweets by others Mentions of the user's handle by others (replies) Public list memberships assigned by others Aggregate favorite/like counts on a tweet (in dev) Location checkins in a tweet (in dev) Twitter l ive stream via GNIP which includes all public mentions and retweets Twitter API via user authentication token (only for registered Klout users who have authorized connection to Twitter), daily USA US-SF US-Austin AWS-US IDC-Bangalore Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated Klout scores & topics Facebook For registered Klout user: Facebook user IDs Names Profiles (can include name, location, birthday, gender, URL) Likes of the user's postings by others Comments on the user's posts by others Wall posts (text only) Friend IDs and names For registered Klout user's Facebook friends (if the registering user can access): Facebook app user IDs (Facebook generates these on the fly for a given app) Names If the friend is also a registered Klout user, the full profile Facebook API via user authentication token (for registered Klout users who have authorized connection to Facebook), daily Registered and Facebook-connected Klout user's friends' app-dependent ID, name, and profile URL are collected daily USA US-SF US-Austin AWS-US IDC-Bangalore Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated   Klout scores & topics Instagram For registered Klout user: User ID Handle Profile Profile image URL Followers Likes of the user's postings by others Comments on the user's postings by others Posts (images stored as Instagram links only) For registered Klout user's Instagram connections Instagram user IDs Instagram usernames Instagram API via user authentication (for registered Klout users who have authorized connection to Instagram), daily USA US-SF US-Austin AWS-US IDC-Bangalore Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated   Klout scores & topics Google Plus For registered Klout user: User IDs Handles Skills Birthday Gender Organizations Location Publicly visible posts (text only) Comments +1’s (posting endorsements) Reshares ( on user's personal profile only) For registered users' connections: Google Plus user IDs Names usernames Google Plus API via user authentication (for registered Klout users who have authorized connection to Google Plus), daily.   USA US-SF US-Austin AWS-US IDC-Bangalore Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated Klout scores & topics LinkedIn For registered users: User IDs Names Location Number of connections Job titles Specialties Summary Profile image URL Recommendations Education Posts (text only) Comments ( on user's personal profile only) LinkedIn API via user authentication (for registered Klout users who have authorized connection to LinkedIn), daily USA US-SF US-Austin AWS-US IDC-Bangalore Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated   Klout scores & topics Foursquare For registered Klout users: User IDs Names City Gender Bio Tips saved by others Tips liked by others Friends Check-ins (with geocoordinates) Likes For registered Klout users' Foursquare friends Foursquare IDs Foursquare API via user authentication (for registered Klout users who have authorized connection to Foursquare), daily USA US-SF US-Austin AWS-US IDC-Bangalore Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated Klout scores & topics YouTube User IDs Messages Aggregated views Aggregated likes Aggregated dislikes Post comments YouTube API via user authentication (for registered Klout users who have authorized connection to YouTube), daily USA US-SF US-Austin AWS-US IDC-Bangalore Profile link visible on Klout profile page (for registered users who have authorized connection) 90 days ; in case of opt out, no new data will be generated       Klout scores & topics Klout.com User ID Generated by Klout as needed USA US-SF US-Austin AWS-US IDC-Bangalore Klout data partners Mashery 90 days ; in case of opt out, no new data will be generated Klout scores & topics Mixpanel browser cookie Generated by Klout as needed __utma __utmb __utmc __utmt __utmz _cb _cb_ls _chartbeat2 mp_{id}_mixpanel mp_klout__c nksidd mc     Mixpanel  Will not be renewed   Lithium Communities User IDs User display names Message content Kudos Answers Replies Questions Ideas Comments Conversations Review Accepted solutions Views (anonymous / user / robot) Email Login Name SSO Id VisitorId QueryString SessionId BeaconVisitorId IP Address User Agent Request Headers  Lithium Communities event logs, updated daily USA (US Communities) Netherlands and Ireland    US-SF US-Austin AWS-US IDC-Bangalore Bulk Data API shared with authorized Lithium Customers Community metrics shared with authorized Lithium customers via LSI and SMM 30 days, in case of a user deletion request   Social identity mappings (matching Klout user ID with network user IDs for a given person) Generated by Klout as needed USA US-SF US-Austin AWS-US IDC-Bangalore   90 days  (MySQL) - keep only currently connected network tokens 90 days (HDFS) 7 days (AWS) Klout scores & topics Klout.com Names Profiles Emails Addresses Phones Ages IsABrand flag +K (user-to-user topic endorsements) User-chosen topics OAuth user tokens for connected networks Perks activity (up to April 2016) Provided by Klout.com users at registration, most profile fields optional/often blank USA US-SF US-Austin AWS-US IDC-Bangalore Yesmail (profiles, connected networks) Name visible on Klout profile (for logged-in users) 90 days  (MySQL) - keep only current profile fields 90 days  (internal HDFS) - plan to trim to 180 days Yesmail - deprecates before May 25 Klout scores & topics Social Response Network Message IDs (where Twitter users are interacting with a client company) Message text Actionability label (actionable or non-actionable) Social Response logs ported to Klout daily USA US-SF US-Austin IDC-Bangalore   7 days (HDFS) Social Response 1st degree user graphs Generated by Klout daily USA US-SF US-Austin AWS-US IDC-Bangalore   7 days (1st degree) 3 days (2nd degree) 7 days (AWS) Klout scores & topics Klout scores Generated by Klout daily USA US-SF US-Austin AWS-US IDC-Bangalore Klout data partners, Mashery Yesmail (registered Klout users) 90 days (internal HDFS) 7 days (Klout data partners) 4 hours (Mashery) Yesmail -  deprecates before May 25 Klout scores & topics Per-network scores, % of score attributable to network Generated by Klout daily USA US-SF US-Austin AWS-US IDC-Bangalore   30 days Klout scores & topics Klout user topics Generated by Klout daily USA US-SF US-Austin AWS-US IDC-Bangalore Klout data partners Mashery Yesmail (registered Klout users) 14 days (HDFS) 7 days (Data partners via AWS) 4 hours (Mashery) Yesmail deprecates before May 25 Klout scores & topics Per-network user-topic features Generated by Klout daily USA US-SF US-Austin AWS-US IDC-Bangalore   90 days (HDFS) Klout scores & topics Klout user derived locations Generated by Klout daily USA US-SF US-Austin AWS-US IDC-Bangalore   3 days (HFS) Klout scores & topics User-user SOI ("Strength of Influence") scores Klout IDs Relationship type (influencer, influencee) Generated by Klout daily USA US-SF US-Austin AWS-US IDC-Bangalore Klout data partners Mashery 3 days (HDFS) 7 days (Data partners via AWS) 4 hours (Mashery) Klout scores & topics When-to-post: Audience schedule profiles by Twitter handle and network Recommended posting times Generated by Klout weekly USA US-SF US-Austin AWS-US IDC-Bangalore   30 days (HDFS) Social Response User audience sentiment (aggregate stats on the sentiment of posts interacting with the user within the week) Generated by Klout weekly USA US-SF US-Austin AWS-US IDC-Bangalore   90 days (HDFS) Social Impact Ranking, SMM Analytics Content discovery feed (Klout.com and Social Response ) URLs/articles (will contain personal information only if included as part of article text) Twitter handles detected in URLs URLs parsed out of network post data URLs collected via publicly available RSS feeds TW handles parsed out of URLs when present (usually as part of byline) USA US-SF US-Austin AWS-US IDC-Bangalore   90 days (HDFS) Klout.com, Social Response Klout.com recommended experts Generated by Klout weekly USA US-SF US-Austin AWS-US IDC-Bangalore   7 days (HDFS) Klout.com Klout user-entity scores Generated by Klout weekly USA US-SF US-Austin AWS-US IDC-Bangalore   90 days (HDFS) Klout scores & topics Lithium Community scores Top users by score Top users by topic Community health score Generated by Klout weekly USA US-SF US-Austin AWS-US IDC-Bangalore   14 days (HDFS) Lithium Communities Klout.com event logs Generated by Klout daily USA US-SF   90 days Klout.com Twitter Name Screen Name Social Handle Profile Image Location Coordinates Country Code Tweet contents Consumer data is retrieved through Twitter APIs after the company authenticates their Twitter Handle(s) with Response.  All consumer data is subject to Twitter's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contact. Tweets are also deleted in SMM based on Twitter notification. Social Response, Analytics Facebook Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through Facebook APIs after the company authenticates their Facebook Page(s) with Response.  All consumer data is subject to Facebook's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. User comments deleted in Facebook will also be deleted in SMM based on Facebook notification. Social  Response, Analytics Instagram Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through Instagram APIs after the company authenticates their Instagram Page(s) with Response.  All consumer data is subject to Instagram's Terms of Use. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social  Response, Analytics Google+ Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through Google+ APIs after the company authenticates their Google+ Page(s) with Response.  All consumer data is subject to Google's Terms of Use. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response, Analytics Lithium Communities Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through Lithium Community APIs after the company authenticates their Community with Response.  All consumer data is subject to Lithium's Terms of Service.  US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response, Analytics YouTube Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through YouTube APIs after the company authenticates their YouTube Channel(s) with Response.  All consumer data is subject to YouTube's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract.  Social  Response, Analytics Pinterest Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through Pinterest APIs after the company authenticates their Pinterest Page(s) with Response.  All consumer data is subject to Pinterest's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract.  Social  Response, Analytics LinkedIn Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through LinkedIn APIs after the company authenticates their LinkedIn Page(s) with Response.  All consumer data is subject to LinkedIn's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract.  Social  Response, Analytics WeChat Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through WeChat's APIs after the company authenticates their WeChat Account(s) with Response.  All consumer data is subject to WeChat's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Response, Analytics Radian6 Name Screen Name Social Handle Profile Image Location Coordinates Country Code Post contents Consumer data is retrieved through Radian6 APIs after the company authenticates their Radian6 Account(s) with Response.  All consumer data is subject to Radian6's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response, Analytics Smooch Chat contents Within a secure chat, provided by Smooch, consumers will share unstructured PII (i.e. the information will be shared within a chat conversation). This data will be ingested into Response. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response, Secure Messaging, Analytics Twitter Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through Twitter APIs after the company authenticates their Twitter Handle(s) with Response.  All consumer data is subject to Twitter's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Tweets deleted in Twitter will also be deleted in SMM based on Twitter notification . Social Response , Analytics Facebook Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through Facebook APIs after the company authenticates their Facebook Page(s) with Response.  All consumer data is subject to Facebook's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. User comments deleted in Facebook will also be deleted in SMM based on Facebook notification. Social Response , Analytics Lithium Communities Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through Lithium Community APIs after the company authenticates their Community with Response.  All consumer data is subject to Lithium's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics Google+ Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through Google+ APIs after the company authenticates their Google+ Page(s) with Response.  All consumer data is subject to Google's Terms of Use. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics YouTube Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through YouTube APIs after the company authenticates their YouTube Channel(s) with Response.  All consumer data is subject to YouTube's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics Instagram Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through Instagram APIs after the company authenticates their Instagram Page(s) with Response.  All consumer data is subject to Instagram's Terms of Use. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics LinkedIn Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through LinkedIn APIs after the company authenticates their LinkedIn Page(s) with Response.  All consumer data is subject to LinkedIn's Terms of Service.  US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics Pinterest Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through Pinterest APIs after the company authenticates their Pinterest Page(s) with Response.  All consumer data is subject to Pinterest's Terms of Service.  US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics WeChat Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through WeChat's APIs after the company authenticates their WeChat Account(s) with Response.  All consumer data is subject to WeChat's Terms of Service. US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics Radian6 Author Bio Full Name Klout Score profilePicture: caption httpUrl httpsUrl username Post Contents Consumer data is retrieved through Radian6 APIs after the company authenticates their Radian6 Account(s) with Response.  All consumer data is subject to Radian6's Terms of Service.  US & Ireland US-SF US-Austin IDC-Bangalore No Deleted within 30 days of end of customer contract. Social Response , Analytics Community Author login (username) email address (except privacy guard) salted password hash (except SSO) SSO - from SSO identity provider (usually customer's propitiatory identity system via SSO cookie). Local with migration - from PS team or Administrator importing the info Local without migration - from users through initial registration US - San Jose EMEA - Amsterdam From any where using web UI or API Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) Mysql, Elasticsearch, Cassendra - indefinitely. Redis - 24 hours Lithium Communities Community Author userId Created during the first initial interaction to the system, may it be SSO or import or registration US - San Jose EMEA - Amsterdam From any where using web UI or API Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) Mysql, Elasticsearch, Cassendra - indefinitely. Redis - 24 hours Lithium Communities Community Author ICQ (optional) AIM (optional) Skype   (optional) MSN   (optional) Yahoo   (optional) Bio   (optional) Custom personal data fields (customizable per community) Entered by user either through initial registration or sub-sequential interaction with the community. For custom personal data fields, it could also possible be from SSO cookie. US - San Jose EMEA - Amsterdam From any where using web UI or API Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) Mysql, Elasticsearch, Cassendra - indefinitely. Redis - 24 hours Except required custom fields, all are optional not related to any feature supported Community Author Twitter access token Entered by user either through initial registration or sub-sequential interaction with the community US - San Jose EMEA - Amsterdam subprocessor is twitter api Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) Mysql - indefinitely. Twitter integration Community Author Facebook access token Entered by user either through initial registration or sub-sequential interaction with the community US - San Jose EMEA - Amsterdam subprocessor is facebook api Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) Mysql - indefinitely.   Facebook connect and integration Community Author profilePicture Entered by user either through initial registration or sub-sequential interaction with the community US - San Jose EMEA - Amsterdam From any where using web UI or API Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) NFS - indefinitely. Profile pic Community Author ip address browser cookie string user agent http referrer headers From the http requests to the community US - San Jose EMEA - Amsterdam No accessible Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) Mysql - indefinitely. Redis - 24 hours Lithium Communities Community User Metrics Total Messages Posted Total Page Views Total Messages Read Board Topics Started Board Replies Blog Articles Posted Blog Comments Posted Ideas Posted Idea Comments Posted Questions Posted Q&A Replies Posted Answers Posted Q&A Comments Posted Total Board Views Total Logins Total Minutes Online Created by the community US - San Jose EMEA - Amsterdam From any where using web UI or API Yes (Sumologic, Akismet, Aalesforce, Dynamics Cloud Elements, Akamai, Edgecast) Mysql, Elasticsearch indefinitely. Redis - 24 hours Lithium Communities   Lithium JX inventory   Element Source Storage countries Access locations Third-party sharing Retention and deletion Supported JX Features Advanced Gamification (Bunchball) User ID Lithium-JX Core sends during events   Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations   US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Yes (Bunchball) Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Gamification Advanced User Sync First name Last name Email Password Customer-provided CSV file Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Authentication Basic User Sync First name Last name Email Password Customer-provided CSV file Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Authentication Box Integration email User supplied Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days File sync, user can upload files to Box through Lithium-JX Cloud Analytics User Profile Custom Fields Content Sent from Lithium-JX Core N/A US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Export to CSV Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Community Analytics Data Export Service (DES) Personal Insights Impact Metrics Cloud Search userid username, first name last name @mentions Sent from Lithium-JX Core N/A US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days People, places, and content search Core Platform User Full Name Password Email These fields are part of the "User Profile", but these are special in that they are typically enter initally by the corporate administrator or system. Corporate SSO/Identity Provider Imported via Corporate-supplied spreadsheet containing user data Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Userid is shared to Bunchball Core: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Analytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Cloudalytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Search: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Authentication Core Platform User Image Avatar User supplied Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Core: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Analytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Cloudalytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Search: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Profile Analytics People Search Core Platform User Profile Custom Fields User supplied Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Record Retention: (SMTP, Actiance) Core: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Analytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Cloudalytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Search: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Profile Analytics People Search Core Platform User ID Skill User supplied Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Core: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Analytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Cloudalytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Search: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Profile Analytics People Search Core Platform Content User created Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Events may trigger pulls of content by add-ons Perceptive (For Videos)   Storage integrations: Box, Dropbox, Google Docs, Sharepoint Core: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Analytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Cloudalytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Search: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Profile Analytics People Search CMR Analytics Content User Profile Lithium-JX Core sends during events Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Analytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Cloudalytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Analytics Email Module N/A - Emails are sent without storing  N/A N/A US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No If logging is turned on, any information logged gets deleted after 90 days   Ideation Idea (type of Content) @mentions VoterUserId AuthorUserId User created N/A US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Core: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Analytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Cloudalytics: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days Search: Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days   JX for Google username password (auth token) Email Obtained from 3rd-party during setup and synchronization N/A US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Disk Storage Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days User Authentication JX Rewards (Playbox) email username firstname lastname Lithium-JX Core sends during events N/A US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Data can be exported Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days   Streamonce username password (auth token) Email  Obtained from 3rd-party during setup and synchronization N/A US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Exchange google drive/gmail/groups facebook GitHub Evernote Salesforce Jira DropBox Bugzilla Twitter Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days   People Search User profile taken from CoreDB Sent from Lithium-JX Core Depends on installation On Prem: Customer's data center Hosted and Cloud: Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days   Recommender Userid Lithium-JX sends during events Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days N/A Records Retention Content User Profile Lithium-JX sends during events Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) Options of where to send data: to an email, on a hard drive in csv format, actiance Defined by customer   Resonata title manager business unit biography title followers following official address N official city location department code official post code hr contact COOKIES for the 2 web resonata web pages Retrieved from Lithium-JX Core via API calls Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) We have scrapers: Twitter Reddit Also any custom one can be added We can send personal data: via email with reports via JX-community notification export in csv format Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days   Search: Content User Profile Lithium-JX Core sends during events Refer to Data Storage Locations US - Portland Argentina - Junin (Clarotest Consulting Lab - Engineering services) No Deleted at customer's direction Deleted within 30 days of end of customer contract. Backups/logs: 90 days   Lithium JX Data Storage Locations Geographic Location Location Details Facility Vendor Additional Facility Detail Purpose North America Phoenix, AZ IO   Primary site for Cloud and Hosted Customers North America Edison, NJ IO   Backup Location EU Amsterdam, Netherlands Equinox (formerly Telecity)   Primary site for Cloud and Hosted Customers EU London, England Equinox (formerly Telecity)   Backup Location            
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