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Valued Contributor Valued Contributor
Valued Contributor

LSI data from saturday

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Hi there,

 

I just wanted to make my report for the last week and I noticed that there are no data from last saturday in LSI.

Since there is no delay announcement I am wondering if others are missing the data from saturday as well or is it just our community?

 

Thanks in advance,

Esther

Community Manager @TeamViewer
8 Replies
Honored Contributor
Honored Contributor

Re: LSI data from saturday

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@Estherheide- I believe this is only related to your community, I can see the Saturday and Sunday data on LSI.  Please raise a ticket to lithium support.

Give kudos if you find my posts helpful or mark solution if it answers your query.
Tariq
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Valued Contributor Valued Contributor
Valued Contributor

Re: LSI data from saturday

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Thanks for the info @TariqGrazitti

I will open a ticket now.

 

Have a nice day,

Esther :-)

Community Manager @TeamViewer
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Occasional Contributor raouldelange
Occasional Contributor

Re: LSI data from saturday

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On our community the same happened. I will open a ticket as well.

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Honored Contributor
Honored Contributor

Re: LSI data from saturday

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@Estherheide- Few other communities also faced this issue. @raouldelange has posted a new topic related to this issue.

https://community.lithium.com/t5/Support-Forum/Re-LSI-data-from-saturday/m-p/461561#M12957

Give kudos if you find my posts helpful or mark solution if it answers your query.
Tariq
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Trusted Contributor
Trusted Contributor

Re: LSI data from saturday

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Hi there,

 

We don't have data either for Saturday.

 

cheers,

Roberto

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Lithium Technologies StevenT
Lithium Technologies

Re: LSI data from saturday

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Hi all,

 

I wanted to provide an update here, we've alerted the LSI team and they are currently working on restoring the metrics for Saturday.

 

They do estimate it will be within the hour.

 

As soon as I have more information I'll update you here.

 

Please note that this is only affecting EMEA hosted communities, US hosted communities are unaffected.


Steve
Customer Support Engineer - Team Lead EMEA (former Lithium Community Moderator)
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Lithium Technologies StevenT
Lithium Technologies

Re: LSI data from saturday

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Hi everyone,

 

I've heard back from the team, they've mentioned that the issue has now been resolved.

 

Would you mind checking and letting me know if you are still seeing missing metrics for Saturday?

 


Steve
Customer Support Engineer - Team Lead EMEA (former Lithium Community Moderator)
New to the community? Can't find where to post? Visit our guide to the new Lithium Community.
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Valued Contributor Valued Contributor
Valued Contributor

Re: LSI data from saturday

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Hi @StevenT
I can confirm that I do see the data from saturday now :-)
Thanks for the update,
Esther
Community Manager @TeamViewer
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