Lithosphere The Lithium Community

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File size limits

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I inherited mangement of our Lithium community recently so I don't have history.   Our maximum file upload size is set to 25MB.  I have a request from a group within the company that hosts their documentation on our site to increase that to 50MB.  

  • Is there any reason you can think of not to increase it?
  • Does it create any performance issues in the system?
  • I'm not aware of what our contract says, but is there a cost factor involved to increase file size?

Thanks in advance for sharing your knowledge.  - Kim

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
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Honored Contributor
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Re: File size limits

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@kgroneman

  • I'm not aware of what our contract says, but is there a cost factor involved to increase file size?  - There is no cost for increasing the attachment size. You can raise a ticket to lithium support for this, they will do it for free. 
  • Is there any reason you can think of not to increase it?
  • Does it create any performance issues in the system?

Below post might be helpful for above two points. 

https://community.lithium.com/t5/Customer-Connection/Recommended-attachment-file-size/m-p/7837#M2626

Give kudos if you find my posts helpful or mark solution if it answers your query.
Tariq
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Respected Contributor
Respected Contributor

Re: File size limits

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Thanks.  Cost isn't a consideration then, so as for that thread you pointed me to, that helps but I wonder if it's still relevant since the thread is from 2010?   Is there anyone else out there reading this that hosts files and has an opinion?   

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
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Respected Contributor
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Re: File size limits

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I talked with the support folks.  75MB is the current upper limit.  No impact unless there are a  bunch of people trying to download a file that big at the same time.  FYI.

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
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sungmi
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Re: File size limits

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Thank you for helping

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sungmi
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Re: File size limits

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It really helpful to me.

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