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Trusted Contributor
Trusted Contributor

Community emails and Google Analytics tracking

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Hi,

I would like to track community emails, how many times those are opened and how many times links are clicked and what happened after email is opened and member has forwarded to the community.

I know that I can track it by adding campaign id to the emails. But I don't know where to add it? Is it possible anyways?



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Honored Contributor
Honored Contributor

Re: Community emails and Google Analytics tracking

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Hi! This post may help you: https://lithosphere.lithium.com/t5/Li-Discussions/Neat-idea-Add-Google-Analytics-tracking-codes-to-y...

Note that you can’t track email opens in this way, just clicks.

You edit the email text from Studio —> Text (something like that, I’m on my phone so I’m not checking the exact word on that tab Smiley Happy)

Cheers!

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Caroline Sekar | Community Manager @ Cisco Meraki | @merakicaroline
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Trusted Contributor
Trusted Contributor

Re: Community emails and Google Analytics tracking

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Awesome, thanks @CarolineS 👍

I will also create several tags, one tag/email. With that I can see how much traffic I get and what happens after user came to the community.



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