lithium's view blog

Meet Bo Reeves - Community Manager, RIM

Bo started with Research In Motion® in Technical Support in 2006, and has always loved the feeling of helping others enjoy all the capabilities that BlackBerry® smartphones have to offer.

He now continues to support BlackBerry users as the Community Manager for the BlackBerry Support Community. He is also a loving father and an avid boogie boarder!

Our friend Becky Carroll, social blogger, author of 'The Hidden Power of your Customers', and formerly a strategist/community manager at Verizon Residential, attended LiNC 2012 earlier this month and wrote this great blog summary.

Originally published on her blog 'Customers Rock' on May 10th

We spotted this LiNC-related post by Lily Wong, the community manager at Polycom. You'd know her as Polylily on the Lithosphere. We wanted to share it. Let us know if you have a LiNC post on your thoughts post-event! Thanks Lily!!

Originally posted on Polycom's community blog

Susan Etlinger of the Altimeter Group presents "A Framework for Social Analytics" at #LiNC. 

Here's a question for the ages. How do you justify what you're doing in social media?  We're way past the point of mumbling and stuttering our way through ROI.  Yet, as strategists, we're collectively way behind.

LiNC is behind us. A blurry memory of a phenomenal event. 500+ customers, partners and influencers, taking up two full floors of the InterCon in San Francisco, keynotes from customers, industry leaders and our own teams. Things have come a long way. Wow.

 The exultant cry of “We did it!” rang through the hallways of the San Francisco Intercontinental Hotel on May 11, the last day of LiNC, our annual customer conference.  The cry came from almost 40 community managers from around the world who successfully completed the requirements for our first Lithium Community Manager Certification.  

One of the highlights of LiNC is the annual Social Customer Excellence Awards - highlighting the best in community from our customer base.  

The winners are those companies transforming their social customer programs and infusing community at the heart of how they do business.

A week ago we were starting LiNC, can you believe it. It was a phenomenal week, over 500 customers, partners, influencers, prospects and friends converging on the Intercontinental Hotel in San Francisco. You're going to see a lot more from us over the next week around LiNC coverage, but I wanted to share the finale reel that we shot on Thursday and showed at the close of general session on Friday. Thanks to everyone involved!

Kicking off LiNC with a bit of giving back to our community

We've added a mobile experience to #LiNC this year!  

Get the app for your Android, WebOS or iPhone/iPad and keep up with the agenda, buzz and all things #LiNC

Lithium Technologies visits Glide during #LiNC

Real Time Photo Stream from #LiNC