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2013 will be the year social
media fear, confusion and
hype will end. Are you ready to
get #seriousaboutsocial?
lithium's view blog
Get the latest on managing your social customer experience: viewpoint, insight, analysis and best practice guidance from the team @lithiumtech
Plans for Analytics in 2012
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Board-level user metrics, metrics for mobile devices, human versus bot traffic, what to do with a CHI score, and all the other stuff an analytical community mind would put on a Lithium wish list.
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JulieH
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Congrats to our Top Contributors in May!
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ginamulic on: Brand Gravity - Re-thinking Social Customer Engage...
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JeffSp
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Responsive Web Design isn't the holy grail
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mh637099 on: The new mobile!
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Claudius on: Top Contributors in April & new VIP Council member...
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TreyW
on:
Taking Customer Success Personally
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TimWi
on:
Getting Serious About Social CXP: Introducing The ...
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KatyK
on:
Congrats to our Top Contributors in March!
