2013 will be the year social
media fear, confusion and
hype will end. Are you ready to
get #seriousaboutsocial?
Top Contributors in April & new VIP Council members
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Taking Customer Success PersonallyDetails on the outage of Friday, May 10th from Lithium CEO Rob Tarkoff. |
Telling a story with data is the key to architecting the social customer experienceAs social Customer Experience [sCXP] architects of the future, we all must begin to assimilate all we know about the customer and what drives them throughout their experience with our brand into a mass of quantifiable data, then tear down that mass to uncover the one key truth, the shared interest among customer and brand. |
New Lithium tech blog, updated Developer NetworkThe new Lithium tech blog is here, along with the improved Lithium Developer Network! Also this week at LiNC, customers are showcasing how they have customized and extended the platform during the Dev Track sessions, and Acceleration delivers a SiteCatalyst integration for Lithium communities. |
Getting Serious About Social CXP: Introducing The Lithium Social Strategy Consulting Group
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LiNC Online and Mobile: A GuideAs you know, this is the week of LiNC, Lithium’s annual customer conference. Whether you’re attending live -- or just following along from home or office -- here’s a list of online and mobile sources to help you get the most from LiNC. |
Lithosphere recent changes & new features
There have been quite a few changes on Lithosphere over the past week: New areas, 13.3 upgrade and we've enabled many new features for you to try out!
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Congrats to our Top Contributors in March!Happy Friday Lithosphere! Thanks to your participation, there's been a great uptick in activity across the community over the past month; Give yourself a kudo, and join me in congratulating our Top Contributors in March!
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