2013 will be the year social
media fear, confusion and
hype will end. Are you ready to
get #seriousaboutsocial?

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lithium's view blog

Get the latest on managing your social customer experience: viewpoint, insight, analysis and best practice guidance from the team @lithiumtech

 

The new mobile!

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WE ARE MANIACAL ABOUT MOBILE

Top Contributors in April & new VIP Council members

true.pngApril was a crazy month filled with excitement, great announcements and discussions. Time to take a breather and recognize our top contributors in April and newest inductees to the VIP Council! 

Taking Customer Success Personally

Details on the outage of Friday, May 10th from Lithium CEO Rob Tarkoff. 

Telling a story with data is the key to architecting the social customer experience

As social Customer Experience [sCXP] architects of the future, we all must begin to assimilate all we know about the customer and what drives them throughout their experience with our brand into a mass of quantifiable data, then tear down that mass to uncover the one key truth, the shared interest among customer and brand.

New Lithium tech blog, updated Developer Network

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The new Lithium tech blog is here, along with the improved Lithium Developer NetworkAlso this week at LiNC, customers are showcasing how they have customized and extended the platform during the Dev Track sessions, and Acceleration delivers a SiteCatalyst integration for Lithium communities.

Getting Serious About Social CXP: Introducing The Lithium Social Strategy Consulting Group

scxpintro.pngLithium launches the Social Strategy Consulting Group to help our customers develop their roadmap for success using the Lithium platform. We have already started several projects with some of our customers and are talking to many more about developing their own social strategy roadmap and action plan.

LiNC Online and Mobile: A Guide

By JulieH

LiNC Online and Mobile: A Guide

by Community Manager Community Manager on ‎04-22-2013 11:11 PM - last edited a month ago

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As you know, this is the week of LiNC, Lithium’s annual customer conference.  Whether you’re attending live -- or just following along from home or office -- here’s a list of online and mobile sources to help you get the most from LiNC.

Lithosphere recent changes & new features

By JulieH

Lithosphere recent changes & new features

by Community Manager Community Manager on ‎04-19-2013 11:56 AM - last edited 3 weeks ago

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There have been quite a few changes on Lithosphere over the past week: New areas, 13.3 upgrade and we've enabled many new features  for you to try out!

Congrats to our Top Contributors in March!

By JulieH

Congrats to our Top Contributors in March!

by Community Manager Community Manager ‎04-12-2013 09:00 AM - edited ‎04-12-2013 11:55 AM

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 Happy Friday Lithosphere!  Thanks to your participation, there's been a great uptick in activity across the community over the past month; Give yourself a kudo, and join me in congratulating our Top Contributors in March!