As social Customer Experience [sCXP] architects of the future, we all must begin to assimilate all we know about the customer and what drives them throughout their experience with our brand into a mass of quantifiable data, then tear down that mass to uncover the one key truth, the shared interest among customer and brand.
The new Lithium tech blog is here, along with the improved Lithium Developer Network! Also this week at LiNC, customers are showcasing how they have customized and extended the platform during the Dev Track sessions, and Acceleration delivers a SiteCatalyst integration for Lithium communities.
Lithium launches the Social Strategy Consulting Group to help our customers develop their roadmap for success using the Lithium platform. We have already started several projects with some of our customers and are talking to many more about developing their own social strategy roadmap and action plan.
As you know, this is the week of LiNC, Lithium’s annual customer conference. Whether you’re attending live -- or just following along from home or office -- here’s a list of online and mobile sources to help you get the most from LiNC.
Happy Friday Lithosphere! Thanks to your participation, there's been a great uptick in activity across the community over the past month; Give yourself a kudo, and join me in congratulating our Top Contributors in March!