Congratulations to Autodesk: 1-to-1 Media/Gartner SCRM Excellence Winners!

[#1]

Paul Gilliham is Lithium's Director of Community & Digital Strategy,  responsible for Lithium's online properties including our own community, the Lithosphere and Lithium.com. He has close to 17 years experience managing .com, community and blogging environments across multinational technology companies. An avid tea drinking Brit, he has way too many guitars...

He is a regular blogger for Lithium and in the Lithosphere you'll see him as PaulGi. You can follow him on Twitter at @lithiumtech or @bladefrog

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Congratulations to our friends at Autodesk for winning the Gartner Research/1-to-1 Media SCRM Excellence Awards. Brian Kling and the team clinched the winning entry in the customer service category.

According to the judging team: "The CRM Excellence Award winners are shining examples of how to operate a business that balances customer centricity with day-to-day operations."  We couldn't agree more. The full Autodesk story can be read here

The Gartner Customer Strategies and Technologies Summit in London served as the backdrop for today's announcement of the 2012 winners for the EMEA region.

A proud Brian (center) is pictured with Ginger Conlon, Editorial Director 1to1 Media and Scott Nelson from Gartner.

[#2]

Congratualtions, We're looking forward to utilizing your whole suite of CRM tools!