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Imported from the Suggestion Box:
http://lithosphere.lithium.com/lithium/board/messa
Mark_Hopkins wrote:
I had an idea I thought I'd float here to get group reactions...
Suppose as part of the rank system, there would be a box in which a predefined congratulatory message could be entered by the admin. There would be a check box to auto send the message to members upon rank achievement.
This would allow the community manager to tailor some messages geared toward certain behavior triggers that were met. These might recognize ranks for being especially active in the community, or for the time investment in terms of logins & minutes online, or recognition based - kudos, or other legacy ratings.
The message could also call out some of the new permissions being bestowed ...
In short, it would be a way that members could receive some personalized private messages from the community recognizing them on rank / role changes and increasing the positive impact of the achievement without burdening the mods & admins with a lot email duties.
Thoughts?
I was surprised at how much of the users' profile was hidden and separated from their ideas and idea comments. Bascially, there's the user's forum screen name and any color, bolding, and little tag that is associated with their forum rank, but their actual rank, # of posts, and their icon/avatar aren't displayed.
I would like to see more of a users' profile (similar to what's displayed next to a user's forum posts) displayed alongside of their ideas and idea comments.
Benefits include:
- Display Community ranks that are specifically related to a member's # of ideas posted & idea comments on the Idea threads (seems a bit odd that forum ranks that are earned through contributions on Ideas are only displayed in the forum)
- Help Product Management recognize which ideas are coming from Community super users, newbies, etc. and take that into account in their responses (e.g. maybe newbie members need a bit more coaching)
- Give more nuanced recognition to active contributors (because only the top customers get their forum screen names bolded and get the little gold star--or its equivalent--next to their name)
It seems like this would dovetail in with Lithium's best practices for driving participation via recognition and superuser engagement.
An idea came to me today that a great reward for a SuperUser or group of SuperUsers would be to grant them the ability to bypass the self editing time requirement that all other regular users live under.
i.e.
regular users: time limit for ediing one's own posts = 10 minutes
Super User role/rank = no time limit for editing one's own posts.
Is there any way to send a system email, or PM, or metrics report when users move from one rank to the next?
I've always thought it would be nice to acknowldge (and maybe reward) people when they move up a rank (or when the achieve a certain rank), but other than happening upon them, I'm not sure there's access to the data.
This is pretty straightforward - usually when someone accepts a solution, she does not give any kudos to that post.
So there could be an option to set an accepted solution to automatically also give 1 kudos.
