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All-encomp assing metric for posts, blog comments, ideas, ideas comments, etc.
Status:
Under Consideration
Current Functionality:
We have lots of wonderful, granular metrics for different types of user behavior--forum posts, replies, ideas, idea comments, blog entries, blog comments, etc. But there's not an "umbrella metric" that rolls up all of a user's content contributions.
Requested Functionality:
I would like this sort of all-encompassing metric for member's content contributions (e.g. forum posts, replies, ideas, idea comments, blog entries, blog comments).
Business Impact:
This would make reporting Community #'s to management/executives who want to know how much activity we're getting but aren't as interested in the nuanced behaviors or the difference between a forum post and an idea or an idea comment.
I still like the ability to have the granular reporting, but it would be great to have one metric that would roll up everything, so I don't have to pull several reports and add up the #'s.
Background: Often when I see some new members who join and I recognize them as employees and wish to add a specific role (and resulting rank) to them, I have to remember the name, navigate to the admin panel and to the permissions, find the role and add the name. Likewise, other times, I might see a member name in the course of reading a discussion and wish to click directly on that member's name and take action of affecting roles, or perhaps in the course of reading a PM.
Idea: Add a link in the member profile that would only be seen by those with permissions to manage users. Clicking the link would pop a new window with the content of editing permissions for that member, it would have the list of all roles which could be clicked to add or remove the particular role for the user, and below that panel is the list of of the individual permissions in case one wanted to (not recommended) make specific adjustments for a particular permission for just that user. This alternate navigation path could simplify user management efforts.
As clutter goes, I think it would be great if placeholders (you know...when you move posts) can be set to expire (delete) after a set period of time. I think a week is sufficient time for the OP to come back, discover their post has moved, and go about their business.
This could be either a global setting, or perhaps a per-action setting like "mark placeholder read-only" is today. Perhaps the Admin could set the default expiry time and optionally choose "Placeholder Expires" or "Never Expire" when moving a post.
CURRENT FUNCTIONALITY: Individuals can write & populate or otherwise, create their own macros, but as a community administrator, I can't streamline this for them and ensure the accuracy or quality of the macros that they use.
ENHANCEMENT REQUEST: I would like to be able to create standard macros that I could associate / tie to certain forum roles. They also should be re-named to a more intuitive term
BUSINESS IMPACT OF MISSING FUNCTIONALITY: Macros are really spiffy, and optimizing how macros work could really help moderators quickly respond to different situations and respond accurately (e.g. all the right details, not have to copy and paste templates from the moderator board, no spelling mistakes, nice tone).
Thanks!
- administration
- moderation
Suggestion:
It might be useful to have the ability to toggle a "hold for moderation" setting for users. I believe moderation delays are available for blogs, but not forums presently..
How it might work:
If toggled, the member could post, and could see their submitted posts appear (perhaps greyed text) as a normal post in the conversation, but the post would not appear for other members until a moderator cleared it.
The moderation flag would be set for the thread, and maybe some additional moderation icon to the side of the thread would appear alerting moderators that the thread contained posts that needed to be cleared. Perhaps the post would appear greyed out, but in place for the moderators too, and it might have an "approve" button appear much like a kudo or accepted solution button appears on the right hand side of the post. When clicked to approve, the post would become black text and normal - viewable by all. If a mod didn't want to approve, they could use the pull down to take normal moderation actions - delete, move, etc.
The toggle function could be accomplished via a pull down, or a setting from the profile page (where mod / admin comments can be stored, along with bans displayed), or this might be done by a role that could be applied automatically or manually.
Why I'm suggesting this:
The purpose of this idea is in the same line as another idea here which suggests auto-bans if the smut filter it triggered multple times within a certain interval.
In my case, I'm seeking alternative features that will help to curb some users that we might wish to place on probation, but not outright ban. We have a couple members who post erratically - some of the their content is ok, and some fall in the category of profane rants, public reposting of moderators private counciling of them, etc. Obviously short term bans may be a tactical solution, along with further moderation of their posted content, but the bans are less desireable in that it denies continued participation, even passive access to other help being provided, and moderation coverage may not be 24/7 and available moderators should not be consumed with "real time" damage control.
Background:
We run into situations where an individual may use multiple email domains to create multiple ID's within the community. While our moderation team is often effective in recognizing certain writing styles and behaviors, a bit of detective work is required to access each profile and look at IP addresses to confirm or deny suspicion.
Suggestion:
Provide a function to click on an IP (or right click) and see all members ID's who have used that IP when accessing the forum. This will help identify multiple member IDs used by a single individual, or a common domain provider or company gateway IP. This may also be helpful in trying to debug unintentional bans - we have few members who note they seem to be suffering from an IP ban - being able to log in from home or work but not vica versa.
Disclaimer:
This idea was actually proposed by other community members, I just happened to type it in here. Derivations of this feature are found on some other platforms.
Is there any way to send a system email, or PM, or metrics report when users move from one rank to the next?
I've always thought it would be nice to acknowldge (and maybe reward) people when they move up a rank (or when the achieve a certain rank), but other than happening upon them, I'm not sure there's access to the data.
Hi All,
It would be great to alter, or add to the behavior of the rules surrounding the the "edit my posts" rules and settings.
Currently there is a "Community" level setting which sets a time period for how long a user can edit their own posts. Could this setting be moved, so that it cascades, but can be adjusted at the category and Board levels as well?
Also, currently only moderators and admin, can override this setting (and edit their own posts). I would request that we expose these to a permission which can be set in a role. We currently have super users and staff, who are not moderators, that should be allowed to go back and update their own posts at a later date.
Cheers,
The Profanity (smut) filters work great. It's sad that folks like to swear in their posts, but it gives our Moderators something to do between humorous posts. It would be cool if a role could be applied (or even a User Ban) if a user posts excessive profanity.
Say... the filter catches 3 instances of profanity (smut filter matches) in a single post. I'd like to 'punish' the user for 1 Violating the Rules, and 2 posting something completely unnecessary.
This probably seems harsh, but sometimes people need a dose of the No Bat... if you know what I mean.
Have you ever wanted to save a copy of a thread in another location without having to 'move' it? What if you wanted to create a board and store all 'The Funny Things Users Say" and simply copy the post or thread to that location for posterity... but keep the thread in the public area for all to enjoy?
How about create a read-only board where you move the most commonly asked questions/answers (again, thinking Tribal KB... but perhaps a poor man's version)? I'd like to take a 'solved' thread and copy only the question and 'solution' to that read only board. I'd like to keep the original thread in the main discussion area(s) to preserve the conversation with only the 'meat' of the thread appearing in the read-only section.
Darn, this is getting confusing... simply put: I'd like the ability to 'copy' posts/threads to another area while preserving the original.
Note: copied posts/threads would not impact post count.
Often I make an announcement-type post and 'float' it to the top of a board. I then find I want to place the same message in another board or boards. It would be great if I could sticky a thread to multiple boards. Replies to the thread would also appear in each board regardless of where the reply originated.
Say a thread about a superuser promoted to mini-mod status. I want to post a 'join me in congratulating..." thread in the applicable boards.
Consider addind the ability to delete member ID's from the community.
While I understand the consequence of removing all associated posts, with the corresponding impact to the community post data structures, especially in a threaded, non-linear view, I think there still exist some valid scenarios where this function would be useful.
1) Some members join with multiple IDs - some of which may have been "mistakes" and are never used. Deleting these upon request as "clean up" can free the ID's up for potential use by other members and will also help clean up reporting that could be inflated by non-used id's.
2) Some members request their information be removed, and we cannot comply other than by banning the ID.
Perhaps ID's with no associated posts could be deleted from the system via an admin function.
ID's that have posts could be deleted, and the posts would remain unless individually deleted, but the member ID would change to "Deleted" or some other value that could be defined on an admin panel.
