Post it into the flow...
see it rise on its merits

We sometimes create closed forums for a large number of people, even 2000 at a time.

 

Currently (we're on 8.x) this means that we need to key in those usernames one by one to give them the right role. (After about eight it gets pretty boring :smileyvery-happy: )

 

So please enable assigning roles to multiple users at the same time via the Community Admin tool.

 

From excel, txt, whatever works. Our next closed forum will open in December and I'm getting blisters to my fingers just by thinking about it.

 

Or is this already possible in version 9?

Hi could you take a look at implementing some kind of filter that stops people writing messages entirely in Upper Case? Just a personal bug bear of mine, but it makes a forum damm difficult to read and as it's often first time users looking to get an issue sorted it's often not ideal to just moderate these posts away.

 

Could Lithium look at some kind of filter which would replace CAPSLOCK text with normal text with a capital letter at the start of each setence? It could have a little alert along with it that could say "No need to shout. WRITING LIKE THIS means you're shouting on the internet and also makes it difficult for other people to read your message" .

 

Not sure how people would react to it, but after a day like today if this were an option I'd implement it in a heartbeat :smileyhappy:.

 

We would like to include Subscribe buttons on our newsletters and communications to help promote areas of the community.  Ideally, this would be by forum.  For example, when we launch a new forum, we can send an email to existing members introducing the forum and provide a button they can use to auto-subscribe to the forum.  Ideally, if the member got the button, but was not registered or signed-in, they would get prompted for login/registration and then subscribed.

Many of our ideas have pages of comments on them.  The sort of "board-view" of the idea exchange tells me how many comments I haven't read.  I want to jump right to the unread comments like I can in the forums.  Today, I need to click on the comments link and then slowly click "Next" until I get to the page that has the unread comments.  I can't even tell what page I need to stop on to see the unread comments.

 

This should work more like a forum board where I can click on something that takes me to unread comments.

Our community members have requested this therefore I am passing on their suggestion.

 

This is a pet peeve of mine and it is a very simple fix. When I click on "reply" to a post on a message board, I often begin typing as soon as the screen comes up. When I look up at the screen, there is nothing written because I have not clicked on the "Body" field on the screen. There is no reason to require users to go through that extra step! If I clicked reply, it kinda means that I want to reply, so why not just have the cursor go automatically to the field where I will type in my reply?

 

Thanks.

It would be very useful to have a tool that allowed you to schedule blogs to be published at a certain time and date.  Future Shop is a retail site, so a lot of our publishes are scheduled to go up overnight and we frequently link to blogs for content and other information, which leaves us in a bit of a disadvantage because we can't synchronize the blog content to be published with the website content (or with scheduled tweets).

 

We also have a team of bloggers who contribute to the Tech Blog who are sometimes bound by NDAs (can't publish information until a certain date) and will have to stay up just to push the post button.  Also, it allows them to always be posting fresh content even if they're away on vacation (right now they save all their articles in draft form and I go in and publish them on the dates they've provided me with).

 

It would also allow for content to be published on evenings and weekends for those who work during the day only!

 

thanks!

Hi,

Earlier I wanted to start a forum under the forums tab, but it took me a long time to finally find a way to post.  On the "forums" landing page, the most eye-catching icon for this posting feature is the big green "contribute in our forums" on the upper left corner, but it's not an enabled hypertext.  However, on the page we are on right now, under the "Ideas" tab, "suggest your idea" is a hypertext. 

For usability and consistency, I would like to suggest to make the "contribute in our forums" a hypertext to the forum posting page.

Jacqueline
Status: Future Review
Hi Jacqueline Thanks for the suggestions. MikeW is right that UI consistency is important, however in this case there would be a little more involved in the experience for Lithosphere than linking that block to the forum post page. The Ideas area is really one community group with no sub categories, so all the posts live at one level - the Forums area has a number of boards, including 2 public forums, the events forums, as well as private areas too. The experience would have to take into account 'where do I want to post?' as the next step. I agree that making contributions to the community easy is a big goal, and we'll be looking at a revision to the design of the Lithosphere pretty soon, and I will definitely include this design philosophy. Thanks

Additional Ideas Tab - Ideas Exchange

Status: New Idea
by Occasional Contributor angelad on 10-19-2009 11:52 AM

As our community grows we are finding that the Ideas Exchange category is growing very quickly. It would be useful if we could add an additional tab for implemented ideas. Hot Ideas, New Ideas, Top Ideas and Implemented Ideas. This way our users could see what ideas have been put in place, while allowing us to clear up some space in the Ideas Exchange and have better organization

Our users would like to keep track of recent messages they have posted that were marked as a solution.  Perhaps this is another bit of information that could be displayed on the user profile page?

Clickable Rank Badges

Status: New Idea
by Occasional Advisor on 10-16-2009 09:28 AM - last edited on 10-16-2009 09:29 AM

Hey all,

 

I think it would be great to have the little Rank badge next to a user's name act as a clickable link. You could use this for various diffent reasons - mainly for manually applied ranks (which we use a lot of in our community).

 

I came up with this idea a while ago and because it's not immediately possible within Lithium I have managed to develep a work-around for our community. Feel free to see how we applied it -

 

http://community.eu.playstation.com/playstationeu/board/message?board.id=62&message.id=1626211#M1626211

 

The rank badge has a mouse over and is also click-able!

 

However, the preference is to have the rank badge remain next to the user's name but that was our sacrifice, as you can see with my work-around it sits UNDER the user's name.

 

It would be great to see this developed to suit the current setting in Lithium!

 

:smileyhappy:

 

Current Functionality:

We have lots of wonderful, granular metrics for different types of user behavior--forum posts, replies, ideas, idea comments, blog entries, blog comments, etc.  But there's not an "umbrella metric" that rolls up all of a user's content contributions. 


Requested Functionality:

I would like this sort of all-encompassing metric for member's content contributions (e.g. forum posts, replies, ideas, idea comments, blog entries, blog comments).

 

Business Impact:

This would make reporting Community #'s to management/executives who want to know how much activity we're getting but aren't as interested in the nuanced behaviors or the difference between a forum post and an idea or an idea comment. 

 

I still like the ability to have the granular reporting, but it would be great to have one metric that would roll up everything, so I don't have to pull several reports and add up the #'s.

Top Anchor Tags

Status: New Idea
by Occasional Contributor Dominic on 09-15-2009 02:29 PM

It would be great to have a link at the bottom of each post that links back to the top of the page. That way users wouldn't have to scroll all the way back to the top of the page of a long thread.

ISSUE:

 

Following the upgrade to version 9, we've have some internal users note that when viewing the forum in "Topic" view (threaded) that all the post replies are shown at the board view.  For long discussions with more than 10 replies or so, this can make the user have to flip through several pages before getting to the next thread.

 

REQUESTED FUNCTION / IDEA: 

 

Provide a toggle option in user profile controlling threaded view to expand all or collapse all threads.   At the board view, implement the familiar [+] [-] type widget next to the discussion balloon icon (or maybe the balloon could have the +/- on it ) to allow users to expand / collapse individual threads to see all replies.   This toggle icon would only appear on the board when the user had their profile selected for topic (threaded) view vs linear view.

 

Possible to add something like this? The current way requires users to leave the avatar tab, navigate to their image console and upload there...then go back to the Avatar tab in settings and finish up. Would be nice to have less steps.  Thoughts?

 

AvatarIdea.JPG

Status: Future Review

Currently, we need to manually grant employee user roles to all employees account. We are also looking at the possibility of starting private partner accounts, which would require manual role assignment for all users from the partner organization.

 

It would be very helpful to have some type of function that automatically assign roles to email domains based on a predefined set of rules.

 

Another possibility is to have some type of bulk user role management tool that uses a set of logic and variables (perhaps including domain name, IP blocks..etc)

 

Thanks

ac

Authenticated RSS feeds for private boards

Status: New Idea
by Occasional Contributor sgraff on 09-02-2009 03:08 PM

We need authenticated RSS feeds.

 

We want to be able to create a portal on our web site that shows a customer all of their interactions with our company through our various systems, including our home grown CRM, RNT support incidents and Lithium blogs and support forums. We have just begun offering private discussion boards for a sub-set of our customers. We would like to be able to provide a listing of the most recent threads in the private boards on our portal, including threads in the private boards to which they have access. In order to do this Lithium needs to offer authenticated RSS feeds.

 

I'd like to have the ability as an admin to send out announcements via the private message tool to the entire community population or groups of members.  I realize I can make use of the announcements module, but it'd be much more effective to message the entire community from time to time.

 

I'm sure some within the Lithosphere will be view this as spamming members.  But I'm just referring to sending instructional messages to take advantage of certain features or to select an avatar or to participate in a brand new forum. 

 

It seems like this is a rather common feature in other communities and would be a great tool to help engage the member base.

Status: Comments Requested
I can see a lot of scenarios where one would want to send a message to more than one member. The role-based concept seems interesting:smileyhappy:. I'd love to hear more use-cases around that.

sorting the audit log

Status: New Idea
by Valued Contributor on 10-06-2009 02:30 PM

Greetings..

It would be wonderul if we had the ability to sort the audit log by certain attributes.

I'm not finding this as an option in metrics and in the audit log it's just by time/date.

Can I sort by screen name? That would be fantastic.

let's admins quickly go through and find all actions by a certain user.

 

So, my idea is to have that function available.

 

 

 

Thanks

 

-John

Add Kudos to the Rank Criteria (non code)

Status: Comments Requested
by Valued Contributor on 08-24-2009 02:53 PM - last edited on 08-24-2009 02:54 PM

I guess this is an 'ease of use' request.

In the ranking structure when you assign criteria for reaching each rank, there is no box for kudos available. To assign Kudos as a part of the criteria it must be manually coded in. Not all that hard but when you look at the main list of ranks you do not see the formula. So, I'd rather have Kudos show up over items like 'time since registered' and such.

 

Sometimes a duplicate idea gets Kudos before we are able to make it as a duplicate and freeze the Kudos.  It would be nice if we could notify users that have Kudo'd the duplicate a notice that we are marking it as a duplicate and give them a link to the original idea so that they can Kudo it if they have not already. 

 

Another use case is an idea that has been completed.  When a particular completed idea ships in one of our products, it would be nice to have the ability to send all of the users that voted for it a notification that the idea is available in the product and thanking them for their input on that idea.

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