Displaying articles for: August 2009

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It Happens to the Best of Us

Draft
by Community Manager Community Manager on 08-28-2009 12:21 PM

No matter how may triple redundancies or failovers or preparedness drills you have, a failed power supply, database failure or errant backhoe can really ruin your day.

 

Earlier today, the Lithosphere site temporarily went offline for emergency maintenance. At this point I don't know the exact cause, that determination will have to wait for the extended analysis. But I do know I'm immensely grateful to the folks in our Production Operations team who knew of the issue before I did, and who put in some very stressful minutes to resolve the issue and get us all back up as soon as possible.

 

My apologies to those of you who went without for the duration, but I'm happy to relate the community is back online and ready for your custom! And I'm extremely glad that we have such a dedicated and capable team making sure we can weather the unexpected - big thanks to the entire Production Operations team for their quick action in our time of need!

 

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0

Color me pink - no more!

by Community Manager Community Manager on 08-17-2009 11:05 PM - last edited on 08-17-2009 11:05 PM

To paraphrase (read: 'steal blatantly from') my esteemed colleague Dana Dawes, it is with a heavy heart that I announce the parting of the site-specific installation titled simply as Rainbow Sherbet, but perhaps better known to our community patrons as "the rank colors".

 

Heralded by some as "brilliant, joyous", and by others as "garish" or "really pink", the time has come to say a fond yet bittersweet farewell. (sniff)

 

But as they say, when one door closes, another opens! And so it is today as we unveil our bold, stunning, inspiring new rank color of...medium-gray!

 

Oh yeah, and there's these new rank icons, too :smileywink::

 

lithosphere_ranks.gif

 

Special thanks to our icon artiste extraordinaire Jared for his excellent work! If you have any feedback or questions, let us know!

 

And happy viewing!

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About the Author
  • Scott is a Client Services Engagement Manager at Lithium and the Community Manager for the Lithosphere community. In this role he helps enterprise organizations using social media to locate and engage their brand advocates and influencers to address real business challenges.
  • Paul is the Director of Customer Marketing at Lithium Technologies, responsible for customer engagement marketing, social media and Lithium's own community, the Lithosphere.