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[Webcast] Drive Revenue, Increase Brand Loyalty and Lower Costs - Tues 13 Oct

by Lithium Technologies PaulGi on 10-12-2009 12:07 PM - last edited on 10-12-2009 12:11 PM

Join expert community practitioner and Lithium's Chief Community Officer, Joe Cothrel and Genesys Senior Product Marketing Manager, Lisa Abbott for a free live webcast exploring how customer interactions and feedback can be harnessed via community and contact center integration.


Not signed up? Register now

 

For every one interaction your company knows about, there are hundreds and thousands of others that are already happening between customers, influencers, and prospects. This is your opportunity to tap into that pool of knowledge.

 

In this webcast, Joe and Lisa will cover:

 

  • How a vibrant community can easily save a company millions of dollars per year in deflected support calls.
  • Ways to deliver tangible marketing savings, increased sales, and improved conversion rates through a successful customer community.
  • How to accelerate innovation by listening to customer ideas that yield new product revenues and process improvements.


Customers are the keys to unlocking millions of dollars in untapped value by empowering them to innovate for you; to support each other for you; to promote and sell for you. In this webcast, co-hosted with our newly announced partner, Genesys, the world's #1 contact center software provider, we will show you just how valuable your customers are to your business. Join us!

Title: Leveraging Your Customers to Drive Revenue, Generate Brand Loyalists, and Lower Support Costs
Date:
Tuesday 13 October
Time: 4pm GMT, 11am Eastern, 8am Pacific
Duration: 1 hour
Cost:  FREE!

Register now

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About the Author
  • Scott is a Client Services Engagement Manager at Lithium and the Community Manager for the Lithosphere community. In this role he helps enterprise organizations using social media to locate and engage their brand advocates and influencers to address real business challenges.
  • Paul is the Director of Customer Marketing at Lithium Technologies, responsible for customer engagement marketing, social media and Lithium's own community, the Lithosphere.