Hey,
Firstly I love the idea of putting the cases on lithosphere, having all the information in one place is very handy.
The issue I have seen with the cases is the comments. They seem to be in a random order rather than date order on the original case portal.
It makes everything confusing trying to work out what the latest comment is.
Cheers
Steve
Another thought about Lithocases: I want to cc: so that as a case requestor I have a stated back-up. Lithium knows who to reach if they can't get to me, and my team member has visibility into the case progress and can advise in my absence. Yes/No? ![]()