Lithosphere Feedback

Frequent Advisor
sprice

caes - beta issues

08-04-2009 02:25 AM

Hey,

 

Firstly I love the idea of putting the cases on lithosphere, having all the information in one place is very handy.

 

The issue I have seen with the cases is the comments.  They seem to be in a random order rather than date order on the original case portal.

 

It makes everything confusing trying to work out what the latest comment is.

 

Cheers

 

Steve

0
Occasional Contributor
Maggid

Re: caes - beta issues

09-23-2009 02:07 PM

Another thought about Lithocases: I want to cc: so that as a case requestor I have a stated back-up.  Lithium knows who to reach if they can't get to me, and my team member has visibility into the case progress and can advise in my absence.  Yes/No?  :smileyindifferent:


Susan
Visionatrix