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Exchange best practices, ask technical questions and get advice from your peers on growing successful enterprise communities here!
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We want this to be the best community it can possibly be! So let us know what you think, or how we can help improve your experience on the Lithosphere. Also, for the latest news on the community be sure to check out the Lithosphere Log.
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Events
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On Nov 11th, Lithium is presenting the Social CRM Virtual Summit - the largest gathering of Social CRM experts and professionals. Ask a question for a speaker, share thoughts with other experts and read their profiles.
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Discuss the recent webcast on integrated "Social CRM" solutions today. Presenters include Sanjay Dholakia, Chief Marketing Officer, and Phil Soffer, VP of Products at Lithium, as well as Bob Warfield, CEO, Helpstream and Vinay Iyer, VP of Marketing, and Volker Hildebrand, VP of Solution Management, SAP CRM. After October 15th all content will be marked read-only, so ask your questions today!
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Discuss the recent webcast with Lois Townsend, Manager of Social Media Strategy and Operations at HP and Natalie Petouhoff, Ph.D, Senior Analyst at Forrester Research Inc. about how Service & Support is becoming the new customer champion. After September 18th all content will be marked read-only, so ask your questions today!
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Discuss the recent webcast with Kevin Ryan of Barnes and Noble, Jeff Zabin of the Aberdeen Group, and Joe Cothrel of Lithium Technologies about how to leverage the power of social customer networks to build stronger relationships, amplify word-of-mouth marketing, improve customer service, and accelerate innovation. After August 15th all content will be marked read-only, so ask your questions today!
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Discuss the recent webcast with Marty Collins of Microsoft, Bill Johnston of Forum One Networks, and Joe Cothrel of Lithium Technologies about how to assess - and improve the health of your online community. After June 31st all content will be marked read-only, so ask your questions today!
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Discuss the recent webcast held on 4/9/2009 with Francoise Tourniaire of FT Works and Mike Hardy of Pitney Bowes on lowering support costs while improving the customer experience with online communities. After May 1st all content will be marked read-only, so ask your questions today!
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Discuss the recent webcast with community experts Sean O’Driscoll of CGT Consulting and Joe Cothrel of Lithium Technologies, held on 12/10/08. After 12/31 all content will be marked read-only, so ask your questions today!
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Discuss the recent webcast by social media strategist and author, Dave Evans, with Lithium community expert, Joe Cothrel held on 10/29/08. After 11/30 all content will be marked read-only.
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