Notes from the Online Community Unconference 2009

by Community Manager Community Manager on 06-16-2009 11:16 AM - last edited on 06-16-2009 06:07 PM

The first un-TwinkieI've been remiss in reporting back on the Online Community Unconference, so here goes:

 

This Unconference is without a doubt my favorite conference of the year. There is such a participatory atmosphere there that really gets people engaged and talking on a practical level about the problems we face as online community practitioners. Nowhere else can I so completely step outside of my own experience and still feel that almost everything is relevant to what I do. So with that, here's some thoughts on how it all went:

 

The Good:

  • As I mentioned in my last blog before I went, I did spend more time connecting with others and participating in the sessions of others rather than presenting my own. This helped me personally get more from the conference, but I wonder if that was somewhat oddly selfish of me in retrospect. See more below.
  • In a session titled "What Metrics Should be Used to Measure Community Health", Lithium's Community Health Index was called out as the only measurement based on data - everything else was described as a 'black art'.
  • Scott Moore was a diva that day, with acclaimed sessions on "Social Psychology 101 for Community Managers", "What is Community Leadership" and an interesting shared session with Gail Ann Williams titled "Are we a Community Too? Ways Community Practitioners Stay Connected. What's next?"

 

The Less Good:

  • While I focused on participating more in other people's groups this time around, I felt like there were gaps in the sessions that I could have addressed, especially with all the good work we are doing here on the Lithosphere. If I am able to go back next year, I will go back to presenting at least one session.
  • There was a lot of the same information presented as last year, with a number of returnees expressing frustration that we failed to move the needle on some important topics. I think it was more a frustration on the limits of one-time events than on the conference itself - without some persistence it is tough to keep momentum going.
  • No pictures on Flickr.com with Creative Commons licensing for the west coast! UPDATE: Bill Johnston at ForumOne heard and corrected this - Thanks Bill!

 

The Fun:

  • Help people out and you get a bottle of wine. It's that simple.
  • Saw quite a few familiar faces, and met some new hires of current Lithium customers!
  • Ding dongs, Ho-hos and Twinkies! (Maybe the health-conscious would classify this in the "Less Good" category, but I thought it was fun and helped keep everything from getting too stuffy :smileywink: )

 

Links:

Pictures: http://www.flickr.com/search/?q=ocu2009

Wiki: http://www.socialtext.net/ocu2009 (authorization required today, was told it will be available to the public in read-only form on Friday, 6/19)

 

 

Photo by redplasticmonkey

Comments
by Community Manager Community Manager on 06-16-2009 11:20 AM - last edited on 06-16-2009 11:20 AM

Good news! I just received an email from the kind folks at ForumOne letting me know that the link to the wiki above will be open for read-only access to the public on Friday (6/19). So even if you did not attend you will be able to see the notes of the sessions via the link above.

by Community Manager Community Manager on 06-16-2009 05:41 PM

Example of excellent listening skills - Bill Johnston at ForumOne updated the licensing on the Flickr images:

 

all the pics should be CC licensed for use - thanks for the catch and I will get these updated asap

 

Lesson for me: don't assume it was on purpose. :smileytongue:  I'll be sure to check first next time before I complain.

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  • Scott is a Client Services Engagement Manager at Lithium and the Community Manager for the Lithosphere community. In this role he helps enterprise organizations using social media to locate and engage their brand advocates and influencers to address real business challenges.
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