05-20-2010 01:45 PM - edited 11-02-2010 07:43 PM
Attendee 23: "how do you map community data and transactional data to 'broad social web data'? as that broad data is either posted anonymously or under a username that may be different to what is recorded in crm system or community?"
Attendee 27: "How do you build up a bunch of 'Kagiwagi's'?"
Attendee 30: "What keeps kadjiwai from diluting the brand if he answers 40K answers, or worse keep him from stealing customers"
Attendee 32: "what does CRM stand for?"
Attendee 33: "Where was the clear definition of Social CRM? Nice disucssion, but how is it defined."
Attendee 34: "Can this integrate with a salesforce crm applications?"